C2: Stronger Together: Mending Client Relationships

“Fra-geel-ay,” as quoted from A Christmas Story, is how we should handle our business relationships. One misstep can send the relationship into a rapid decline taking every bit of your client’s trust with it. Dive into this discussion with Ree as she navigates us through the process of re-building broken relationships and how to re-engage T-R-U-S-T.

Participants will:

• Understand how to develop and maintain client relationships
• Recognize why client relationships fail and how to avoid the failures
• Explore methods to identify the root cause of a relationship infraction
• Learn how to rebuild trust and strengthen the relationship

Speaker

Ree Miskimon, CPSM

Building relationships and creating value for organizations is Ree’s expertise. As a business development director and marketer for professional services, Ree offers a strong commitment to the architecture/engineering/construction market place. Having worked in the industry for over 20 years, she is passionate about connecting with people and seeing results through new and sustained business. To foster this passion, Ree provides training to project managers, principals, and marketing professionals who regularly interact with clients and client agencies.

Ree is the Senior Director of Marketing and Communications for PRIME AE Group and past president of the SMPS Maryland Chapter.

About the Coordinator’s Circle (C2)

C2 was designed for marketing and business development professionals who have less than five years’ experience in the industry. C2 is a forum of open discussion around topics that will enhance your marketing skills and provide you with tools to be a confident and successful professional services marketer! Each session will consist of an hour-long brownbag lunch facilitated by a seasoned marketing professional.

For more information, contact Sara Goins.

On-site parking is available.